867-5309

To my BFFs, and you if it applies:

Are you trying to call me? See, the thing is, my land line is out of service. It has been broken since last Thursday. I had a live chat with Kennedy from Comcast on Friday and after she had me do all the common sense tests that I had already done to ensure the issue wasn't due to personal negligence, she ditched me. Maybe it was her break time or something, but she just up and left the chat room without any warning. Well, I had waited in the queue long enough to finally get to her and then I simply had other things to tend to, so it wasn't until Saturday that I had a chance to contact them again. I humored Chloe through all the things we had done the day before and she concluded that the problem required a technician to come out to the house. Umm, yeah. But you know, we still had to reset the box and all that before she could tell me this from her textbook that prompted her to say all the appropriate responses to my comments or questions. Like, how she was sincerely very sorry I was experiencing problems and did I mind waiting just a moment while she ran a "health check" from wherever she was, etc., etc.

So Comcastic isn't doing so comcastic lately because the next available date for somebody to come out isn't until tomorrow and assuming the problem gets fixed, it won't be until tomorrow evening. But in the meantime, you can still call me. I just won't answer because the phone doesn't ring. Luckily, I can access your lovely message from the computer, which I now check more often than usual because my phone has been eerily silent.

Or, you can always try to reach me on my cell. But the chances are, you'll get a voicemail greeting because I live in a hole where the coverage simply doesn't cover me. I have the iPhone and their carrier is AT&T and well, AT&T fails, fails, fails around here. And if Apple doesn't contract with Verizon before the end of the year, then those rumors I'm hearing will only force me to give it up and go get a comparable phone through Verizon because although the hole in which I live works against me, Verizon at least works better not just here, but most everywhere I go. And yes, I will be allowed to break my contract with them without incurring any penalty fees because they know their coverage basically sucks where I am and there's nothing they can do about it unless they put up another tower or allow me to piggyback on one of their competitors but we know neither of these things will ever happen.

So, Comcast now owes me a credit for the 5 days I haven't been able to talk to you, and I do so miss hearing your voice. If you don't leave me any messages before then, let's catch up on Wednesday. I'll buy us coffee with the money Comcast is giving me.

Okay, bye.

1 comment:

  1. Anonymous7:15 AM

    I have comcast here in Memphis and their Custoemr Service is lousy...of course no one wants to deal with me after a lousy day then to come home and you have no cable.....blah blah...hope thery credit you all you deserve...

    ReplyDelete